Echobit Privacy Policy – Echobit Help Center｜Customer Support Center

This Privacy Policy outlines the privacy practices of EBIT Investing Ltd ("ECHOBIT," "we," "us," or "our") and explains how we manage personal information collected through our digital properties linked to this Privacy Policy, including our website, social media, marketing activities, webinars, conferences, and other related activities (collectively referred to as the "Service").

Personal Information We Collect

Information You Provide Us : Personal information you may provide through the Service or other interactions includes:

Communications exchanged with us, such as inquiries or feedback sent via our communication channels, social media, or other means.
Any additional data not explicitly listed here, which will be utilized as described in this Privacy Policy or disclosed at the time of collection.

Third-Party Sources : We may acquire personal information about you from external sources, such as publicly available information and data providers.

Automatic Data Collection : Our service providers and business partners may automatically gather information about you, your mobile device, and your interactions with the Service over time, including:

Device Data : Information about your mobile device, such as the operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including advertising identifiers), language preferences, mobile carrier, network information (e.g., WiFi, LTE, 3G), and general location data (e.g., city, state, or geographic area).
Online Activity Data : Information about your behavior on our Service, including pages or screens viewed, time spent on those pages, the website visited prior to our Service, navigation paths, access times, duration of access, and interactions with our marketing emails.

Sensitive Permissions : To ensure the smooth collection of required information, we may request access to sensitive permissions on your device, including:

Camera and media access : Used to capture and upload identity verification photos or other necessary documents.
Storage read and write permissions : Used to store or retrieve data related to identity verification and file uploads.
Notification permissions : used for message push
Biometric permissions : used for user identity authentication

How We Use Your Personal Information

We utilize your personal information for the following purposes or as otherwise described at the time of collection:

Service Delivery : We leverage your personal information to:

Provide, operate, and enhance the Service and our business.
Communicate with you regarding the Service, including sending announcements, updates, security alerts, and support messages.
Understand your needs and preferences to personalize your experience with the Service and our communications.
Offer support for the Service and respond to your inquiries and feedback.

Research and Development : We may use your personal information for research and development purposes, including analyzing and improving the Service and our business. As part of these activities, we may create aggregated, de-identified, or otherwise anonymous data from the personal information we collect.

Compliance and Protection : We may use your personal information to:

Comply with applicable laws, lawful requests, and legal processes, such as responding to subpoenas or requests from governmental authorities.
Safeguard our rights, your rights, or those of others (including making and defending legal claims).
Audit our internal processes for compliance with legal and contractual obligations and internal policies.
Enforce the terms and conditions governing the Service.
Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activities, including cyberattacks and identity theft.

How We Share Your Personal Information

We may share your personal information with the following parties, as well as in other circumstances described in this Privacy Policy or at the time of collection:

Service Providers : Entities and individuals that provide services on our behalf or assist us in operating the Service or our business (such as hosting, IT support, customer support, email delivery, marketing, and website analytics). For instance, we may utilize Google Analytics and Amplitude for analytics purposes on our Services.

Blockchain : Since blockchain is a public ledger, transaction records related to any transactions conducted using the Service will be publicly accessible on the blockchain.

Authorities and Others : Law enforcement, government entities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.

Business Transferees : Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or part of the business or assets of, or equity interests in, Echobit (including in connection with bankruptcy or similar proceedings).

Your Choices

You have the following options regarding your personal information:

Do Not Track : Some internet browsers may be configured to send "Do Not Track" signals to the online services you visit. We currently do not respond to "Do Not Track" or similar signals. For more information on "Do Not Track," please visit AllAboutDNT.com.

Declining to Provide Information : We aim to collect minimal personal information necessary to provide the Service. We will inform you at the time of collection about the information required for us to deliver the Service. However, we may not be able to provide certain services, such as customer support, without personal information.

Other Sites and Services

The Service may contain links to third-party websites, mobile applications, and other online services. Additionally, our content may be integrated into web pages or services not affiliated with us. These links and integrations do not imply endorsement or affiliation with any third party. We do not control third-party websites, mobile applications, or online services and are not responsible for their actions.

Security

We implement various technical, organizational, and physical safeguards designed to protect the personal information we collect. We strive to gather as little personal information as necessary to provide the Service. However, security risks are inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.

Children

The Service is not intended for individuals under 13 years of age. If we discover that we have collected personal information through the Service from a child under 13 without parental consent as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at any time. If we make significant changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in a manner we believe is reasonably likely to reach you, such as via email or another method through the Service. Any modifications to this Privacy Policy will take effect upon posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy signifies your acceptance of the modified Privacy Policy.